In this short article I will teach you how to cancel a purchase in Taobao and request a refund of your money.
1. Log in to your Taobao account, and click
我的淘宝 (My Taobao) and then click
已买到的宝贝 (Products Purchased)
2. Log in to your Taobao account
Click to cancel order)
3. Fill in the form data
Select the options listed
4. Select the most suitable option
Select why you want to cancel the purchase, you can also attach a file
5. Once the form is complete
Click the red button
6. This image appears confirming the cancellation
In this image you see the details of the cancelled purchase
7. Go back to Taobao account, and click
我的淘宝 (My Taobao) and then click
已买到的宝贝 (Products Purchased)
8. Identify your cancelled purchase
Separe a new symbol next to the purchase you requested to cancel and request a refund
9. When the process is finished
In the image you can observe the 3 stages completed, order shipping, receipt and refund.
Since canceling a purchase on Taobao was the subject of this article, to become an expert in Taobao, go to this section, click here
So you’re sure to buy your purchase check the reputation of the store in Taobao